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MentalPrism Terms of Use

MentalPrism Terms of Use

Effective Date: June 1, 2025

Welcome to MentalPrism! We're excited you're here to explore our tool for mental health screening and monitoring. These Terms of Use are like a friendly agreement between you and us (NeuroPrism AB) about how you can use MentalPrism. Please take a moment to read them – they're important!

1. What is MentalPrism All About?

MentalPrism is designed to offer you a preliminary screening of mental health conditions and help you monitor your well-being over time. Our goal is to empower you with insights into your mental health journey.

Important Note: MentalPrism is NOT a medical device, and it’s NOT a substitute for professional medical advice, diagnosis, or treatment.

  • We cannot provide a medical diagnosis or treatment. For a comprehensive mental health assessment and personalized diagnosis, please always consult with a qualified healthcare professional.
  • Please do not make life-changing decisions based solely on the results from MentalPrism. It's a supportive tool, not a definitive medical authority.
  • While we continuously work to improve the precision of our tool, we don't guarantee the absolute accuracy or relevance of the results it provides. Your well-being is paramount, and professional guidance is key.

2. Who Can Use MentalPrism?

MentalPrism is intended for the general public aged 16 and above. By using our tool, you confirm that you are at least 16 years old. We rely on your honesty here, as we don't have a way to verify age automatically. If we learn that someone under 16 is using MentalPrism, we may need to close their account.

3. Setting Up Your Account

To help you compare your progress and results over time, you'll need to create an account with us. When you do, please make sure your information is accurate, and keep your login details safe and secure. You're responsible for any activity that happens under your account.

4. How You Can (and Can't) Use MentalPrism

We want MentalPrism to be a safe and helpful space for everyone. Here are some guidelines for using our tool:

  • Personal Use Only: MentalPrism is for your own personal, non-commercial use. Please don't use it for commercial purposes or on behalf of others.
  • Be Honest with Our AI: Our AI chatbot, Gauss, is here to help with mental health screening and monitoring. Please don't try to confuse, deceive, or "poison" our AI's training data by providing intentionally misleading or malicious information. This helps us ensure the tool remains effective and reliable for everyone.
  • No Malicious Stuff: Please don't introduce any harmful software, viruses, or other malicious code to our system.
  • Don't Overload Us: We ask that you use MentalPrism normally and don't try to overburden our systems with excessive requests or unusual usage patterns.
  • Stick to Mental Health: Gauss is specialized. Our AI chatbot Gauss is provided for mental health screening and monitoring. Don't use it for other purposes.

If you don't follow these guidelines, we reserve the right to suspend or terminate your account.

5. Your Data and Our Intellectual Property

Your privacy and data are incredibly important to us! Please read our Privacy Policy and Cookie Policy for all the details on how we handle your personal information. Here's a quick overview of how intellectual property works:

  • What Belongs to Us: All the amazing technology behind MentalPrism, including the tool itself, its design, our clever algorithms, and our AI models (like Gauss), are owned by NeuroPrism AB.
  • Your Personal Data & Results: You always have rights over your personal data and your individual diagnostic results. We promise not to sell or transfer your identifiable results to any third party without your explicit consent.
  • Anonymized Data for AI Training: A key part of what makes MentalPrism better for everyone is our ability to train our AI. By using MentalPrism, you grant us an unlimited, worldwide, royalty-free license to use your anonymized user data for the purpose of training and improving our AI models and systems. Don't worry, this means your data is stripped of anything that could identify you personally before it's used for training. You'll find more details about this in our Privacy Policy.

6. Disclaimers and Our Responsibility (Important!)

We've designed MentalPrism with care, but it's important to understand its limitations:

  • "As Is" Service: MentalPrism is provided "as is," meaning we offer it without any guarantees about its perfection or suitability for a particular purpose.
  • No Damages: NeuroPrism AB disclaims all responsibility for any direct or indirect damages that might arise from your use (or inability to use) our service. Please use MentalPrism thoughtfully and responsibly.

7. When Your Account Might Be Suspended or Terminated

We hope you'll have a great experience with MentalPrism! However, we may need to suspend or close your account if:

  • You don't make required payments for premium services.
  • You violate any of the rules set out in these Terms of Use.

8. Payments and Subscriptions

We offer premium services through subscriptions. If you choose a subscription, the payment terms will be clearly presented to you. Please note that we generally do not offer refunds or satisfaction guarantees for subscriptions.

9. How We Handle Disputes

If a disagreement ever arises, we want to resolve it fairly. These Terms of Use are governed by Swedish law. Any disputes related to these Terms will be handled exclusively in the courts of Sweden.

10. Changes to These Terms

We might update these Terms of Use from time to time to reflect changes in our service or legal requirements. The most current version is always available on our website.

11. Need Help? Contact Us!

If you have any questions or need support, please contact NeuroPrism via our dedicated support contact form on our website. We're here to help!